119 W. Grayson St Galax, VA 24333  Local: (276) 601-2441
Customer Reviews
THE PERSONAL TOUCH FLORIST
Local Galax, VA florist
Average Customer Rating: 5.0 of 5 stars. (33 reviews)
Date: Sep 11, 2017
Name:

State/Province: VA

All I can say is Tammy goes above and beyond the average florist! That's because she is above average. I will recommend her to anyone needing a flower arrangement. Thank you Tammy, I really appreciate you!
Tammy's Reply:
Date: Sep 16, 2017, 4:34 pm

You are most welcome! Your kind words mean a lot to me. Thank you so much for trusting me with your order!
Date: Jul 12, 2017
Name:

State/Province: VA

I would not use anyone else. These folks are the best. The arrangements are excellent and the delivery people are kind as well as considerant. A+
Date: May 14, 2017
Name:

State/Province: NC

I was very pleased with the arrangement and the speed in which it was delivered! What I was more impressed with was the fact that the florist returned the phone call I placed , inquiring if they were open and if they had the flowers the arrangement required, when I did not leave a message. She was assertive in calling me back from the caller Id to make sure she covered the bases! Thank you for that!
Date: Apr 25, 2017
Name:

State/Province: ME

I was extremely pleased with your service, and our friend was extremely pleased with her unexpected gift! Thank you, again, for your services!!
Date: Jul 11, 2016
Name:

State/Province: GA

Amazing! Could not be more simple, straightforward, and helpful. First, I was able to make an order on somewhat short notice and get it delivered on time. Second, I did not have a solid address for where I wanted the flowers to be delivered and I was able to talk to the florist about where they needed to go. She could not have been more flexible and kind. Lastly, usually things in pictures look better than the actual product... in this case it was the opposite! Could not be happier and would recommend them any day.
Tammy's Reply:
Date: Jul 15, 2016, 8:04 am

Thanks so much for your kind review! We appreciate you calling us! Looking forward to doing business with you again, should the need arrise! Have a wonderful day!!
Date: May 24, 2016
Name:

State/Province: CT

Tammy, thank you for your wonderful service and, I have heard, a very beautiful arrangement for a memorial service far from where I live.
Tammy's Reply:
Date: Jul 15, 2016, 8:06 am

You are most welcome! Call us anytime!
Date: May 09, 2016
Name:

State/Province: FL

Tammy goes the extra mile to provide the best service for her customers. I'm so glad I chose The Personal Touch Florist when I placed a gift basket order from Orlando for an ailing friend in Galax.
Tammy's Reply:
Date: Jul 15, 2016, 8:07 am

Thank you for choosing us for your need! We appreciate you!
Date: Feb 27, 2016
Name:

State/Province: VA

My family in your area have used your services with great reviews. Your prices were more reasonable than others. I think a "Personal Touch" It would be nice to receive an actual picture of the flowers being sent.
Tammy's Reply:
Date: Mar 01, 2016, 2:02 pm

Thank you so much for your review! We appreciate your business, and look forward to serving you again! For future reference, you may request a picture of your arrangement! We will gladly email it to you, or you can receive it via text!
Date: Dec 15, 2015
Name:

State/Province: VA

I ordered online and a beautiful arrangement was delivered to my sick Mom in the hospital within 2 hours. Thank You for the prompt and caring service!
Tammy's Reply:
Date: Dec 16, 2015, 8:29 am

You are so very welcome! I do hope your Mom is feeling better! Merry CHRISTmas! Will keep your Mother in prayer!
Date: Nov 23, 2015
Name:

State/Province: VA

The Flowers sent to a friend were beautiful and she loved them. Personal Touch did a great job for me.
Tammy's Reply:
Date: Nov 24, 2015, 4:54 pm

Thank you so much! We look forward to serving you again soon!! If you need us after hours, please call 276-237-4026!
Date: Oct 20, 2015
Name:

State/Province: VA

Words cannot begin to explain what breath-taking arrangements that Tammy does. I stand in AWE with her talent! It is truly God given. Her casket sprays, which I feel is very important to a family, says all the family is needing to say when doing this last thing for their loved one. Great Florist!
Date: Oct 19, 2015
Name:

State/Province: VA

I have gotten several things from Personal Touch. Always made with such wonderful creativity. Tammy is very talented and I would recommend her to anyone. Her positive and friendly personality makes it even better. Best florist around.
Tammy's Reply:
Date: Jul 15, 2016, 8:10 am

Thanks so much for your kind words! We appreciate your business!
Date: Oct 19, 2015
Name:

State/Province: VA

My arrangments are always beautiful and fresh. Nice friendly service with fair prices!
Tammy's Reply:
Date: Jul 15, 2016, 8:09 am

Thank you so much for your kind words! Always our pleasure to ensure fresh flowers are sent for every order we deliver!
Date: Oct 19, 2015
Name:

State/Province: NC

Love the modern designs and the flowers were really fresh. And the customer service was excellent.
Date: May 23, 2015
Name:

State/Province: AZ

Excellent service and great product!
Date: Feb 11, 2015
Name:

State/Province: NC

I have ordered several arrangements from Tammy and have been buy the shop to buy a few. She has such a God given talent and her smile and laughter will make you feel better if having a bad day. Her arrangements are so beautiful and you can tell she takes pride in her work to do the best job for you. You will never go wrong ordering from her. I have several florist around my area in NC but I will call on Tammy because I know I will get the best at a reasonable price.
Date: Feb 11, 2015
Name:

State/Province: NC

I have ordered several arrangements from Tammy and have been buy the shop to buy a few. She has such a God given talent and her smile and laughter will make you feel better if having a bad day. Her arrangements are so beautiful and you can tell she takes pride in her work to do the best job for you. You will never go wrong ordering from her. I have several florist around my area in NC but I will call on Tammy because I know I will get the best at a reasonable price.
Date: Jan 10, 2015
Name:

State/Province: VA

Tammy is exceptionally talented in this business. I called her around 11am for an arrangement to be delivered to Hillsville for a 2pm visitation. The arrangement was absolutely beautiful and tasteful! Thank you Tammy!! You are a blessing to this community!!
Date: Jan 01, 2015
Name:

State/Province: WA

I had to order through the web and I found your site to have exactly what I needed, at a very reasonable price and, I was so happy to have a way of personalizing the card just as I wanted! Thanks!
Date: Nov 19, 2014
Name:

State/Province: VA

Best florist to work with. I have gotten several arrangements from her and my family has also purchased from her. SUPERIOR customer service and great selection of items. Will continue to make her my #1 choice for all my floral purchases.
Date: Jun 08, 2014
Name:

State/Province: VA

Best customer service I have EVER received! I went on the hunt for a sunflower, after looking literally everywhere; Tammy- the sweet heart she is, found just what I was looking for not to mention went above and beyond to help me. Tammy I am very thankful to you! And I have passed the word on and will continue to do so.
Date: Mar 15, 2014
Name:

State/Province: NC

I didn't see the fruit basket but my dad told me it was beautiful and had a lot of nice looking fruit and cheese, nuts etc. I was pleased with the speedy service, as well as having a very user friendly online experience. I would definitely use your services in the future. Thank you for delivering happiness to my dads door.
Date: Nov 11, 2013
Name:

State/Province: VA

Perfect flowers and perfect service... They are now my new florist!!!
Date: Jan 07, 2013
Name:

State/Province: SC

Beautiful Proteas.
Date: Dec 18, 2012
Name:

State/Province: OK

Tammy's work is impeccable and always exceeds my expectations. She has a God-given talent that shows in everything that she does. She is dependable and even though I am out of state, she has NEVER been late on a delivery for me.
Date: Dec 11, 2012
Name:

State/Province: VA

i wont to thank u at the beautiful spread and other flowers u did for my uncles veiwing everyone was talking who done those there just so beautiful ... again thank u for your great work and the price was also good
Date: Nov 07, 2012
Name:

State/Province: VA

I along with my son Ben visited the shop when it first open and it is BEAUTIFUL. Tammy took the time to show us around and she enjoyed doing it. She has beautiful arrangements that are good prices. You can tell she take time to create each piece to be a great work of skill and art. I also like the private room she has set up for families who have suffered a loss to look and pick out flowers for a loved one who has passed. When i need flowers I will do my business with Tammy and I recommend her to others.
Date: Nov 07, 2012
Name:

State/Province: VA

Tammy, you have done the arrangements for me on the most personal level, knowning only the occasion and a little bit of the personality of the person receiving the arrangements.....PERSONALTOUCH!!!!!:) if these on your website are made for show and sell......you trully have a God given gift of flowers. You are AMAZING!!!!!!!!! You are trully blessed!!!!! Keep up the good work.So proud of you!!!! I know how hard you struggled to get here. It has not been easy for you.. Rebecca
Date: Nov 06, 2012
Name:

State/Province: VA

Stunning work and one of the friendliest florists in town!
Date: Nov 05, 2012
Name:

State/Province: VA

The Personal Touch Florist is always a joy to visit. They have something for everyone. I love the home decor. It is really more than a florist. Customer service is A+. Always welcomed with a smile and after a few visits a hug. The owner Tammy has went above and beyond to bring something new to the Twin Counties. Thanks for caring about us the customer and not just the money. :)
Date: Nov 05, 2012
Name:

State/Province: VA

The Personal Touch Florist is always a joy to visit. They have something for everyone. I love the home decor. It is really more than a florist. Customer service is A+. Always welcomed with a smile and after a few visits a hug. The owner Tammy has went above and beyond to bring something new to the Twin Counties. Thanks for caring about us the customer and not just the money. :)
Date: Nov 04, 2012
Name:

State/Province: VA

i enjoyed the first time i was in your shop, you took time to show me other flower arangement and that give me other ideal what i wanted.it sure was a plesure douging busness with you. i have recondmend outhers to you. i will keep douging that.thanks tammy.
Date: Nov 03, 2012
Name:

State/Province: NC

Best florist I have ever dealt with! Super nice, excellent designer! Doesn't get any better than that!
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