119 W. Grayson St Galax, VA 24333
LOCAL: (276) 601-2441
Shop
Customer Reviews
THE PERSONAL TOUCH FLORIST
Local Galax, VA florist
Average Customer Rating: 4.8 of 5 stars. (86 reviews)
Date: May 29, 2023
Name: Geri S

State/Province:VA

the arrangement and flowers were beautiful
Tammy's Reply:
Date: May 29, 2023, 1:43 pm

Thank you so much! We appreciate you!
Date: May 18, 2023
Name: Megan M

State/Province:VA

The best florist in the whole world!!!
Tammy's Reply:
Date: May 18, 2023, 2:07 pm

Thanks so much for your kind review! We appreciate you!
Date: May 18, 2023
Name: Susan H

State/Province:VA

Most beautiful flower arrangements ever!!! #1 florist in the area!
Tammy's Reply:
Date: May 18, 2023, 2:04 pm

Thanks so very much for leaving us a review! Glad you were pleased with our work! You are appreciated!
Date: Apr 27, 2023
Name: Richard T

State/Province:PA

This Florist has Always Done The Ultimate in their design's and their Deliveries!!! They never have failed to be THE BEST!!!! i love them!
Tammy's Reply:
Date: Apr 28, 2023, 4:17 am

Thank you so much for your review! We appreciate you trusting us with your floral needs! Looking forward to serving you again soon!
Date: Feb 28, 2023
Name: Dustin B

State/Province:VA

Awesome service, Highly recommend them. Will use again !
Tammy's Reply:
Date: Feb 28, 2023, 2:52 pm

Thanks so much for taking the time to leave us a review! We look forward to serving you again soon! Have a blessed day!!
Date: Feb 23, 2023
Name: Michelle G

State/Province:VA

Flowers were beautiful and made my best friends day. I always receive 5 star service when ordering flowers and refuse to order from any other shop. Keep up the excellent work.
Date: Feb 18, 2023
Name: Matt H

State/Province:IT

The flowers were even better than expected and my girlfriend absolutely loved them. Just what I was looking for!
Tammy's Reply:
Date: Feb 18, 2023, 1:48 pm

Thank you so much for your feedback! We look forward to serving you again! Have a blessed day!
Date: Jul 14, 2022
Name: Richard T

State/Province:PA

Your Shop Personnel have an extra ordinary ability to arrange flowers !!! They are Still Beautiful, since you delivered them! ThankYou, I will be ordering Again! Also, I'd like Tip you for your Awsome Attension to Detail! Love It !!! On my next trip to Galax, I will be stopping by! Again, Thank you! with a Huge smile!
Tammy's Reply:
Date: Jul 14, 2022, 8:18 pm

Thanks so much, Richard for leaving us such a kind review! We look forward to serving your future floral needs!
Date: Apr 07, 2022
Name: Samantha M

State/Province:VA

The birthday flowers I received were absolutely beautiful! My daughter and I have enjoyed them for two weeks
Tammy's Reply:
Date: Apr 07, 2022, 6:37 am

Thanks so much for leaving us a review. We greatly appreciate it and are glad you and your daughter have enjoyed those beautiful blooms. Have a blessed day!
Date: Feb 16, 2022
Name: Mary P

State/Province:CA

Left the bouquet design to the store, and they did not disappoint! The flower selection was beautiful and colorful. Even managed to include my mom's favorite flower even though I'd forgotten to mention it in my order.
Date: Dec 25, 2021
Name: Paul B

State/Province:OH

Always received amazing flowers and timely deliveries. Definitely would recommend using this service.
Tammy's Reply:
Date: Dec 25, 2021, 4:27 pm

Thank you so much for your kind words. We appreciate your business and look forward to serving you again. GOD bless!
Date: Sep 11, 2021
Name: Martha G

State/Province:VA

My daughter-in-law loved her birthday flowers!! Thanks so much!!
Tammy's Reply:
Date: Sep 11, 2021, 9:34 am

You are most welcome. Thank you for letting us serve you!
Date: Sep 06, 2021
Name: Shannon C

State/Province:VA

Flowers looked amazing. Delivery was on time.
Tammy's Reply:
Date: Sep 06, 2021, 9:33 am

Thanks so much for taking the time to leave us a review! We look forward to serving you again. Have a blessed day.
Date: Jul 31, 2021
Name: Joanne W

State/Province:VA

Always happy with my flowers
Date: May 21, 2021
Name: Charles F

State/Province:NC

Fantastic Bouquet of flowers, beautifully arranged. Delivery on time!
Tammy's Reply:
Date: May 22, 2021, 7:19 am

Thank you so much for your kindness. We look forward to serving you again!
Date: May 12, 2021
Name: Janet P

State/Province:VA

Such great service for my out of town children. And a star in our little community!
Tammy's Reply:
Date: May 12, 2021, 8:03 pm

Thank you so very much for your kind words. We greatly appreciate you!
Date: May 09, 2021
Name: mike R

State/Province:VA

You did a wonderful job customizing my wife's Mother's Day arrangement. Beautiful!
Tammy's Reply:
Date: May 09, 2021, 11:26 am

Thanks so much Mike! Wr appreciate you!
Date: Apr 30, 2021
Name: Shannon F

State/Province:NC

Beautiful arrangement.
Date: Apr 14, 2021
Name: Jennifer F

State/Province:OK

Beautiful arrangement, reasonably priced, fast delivery. What more could you ask for?
Date: Feb 27, 2021
Name: Linda E

State/Province:VA

Great online experience! Timely delivery and beautiful arrangements!
Date: Feb 26, 2021
Name: Jennifer H

State/Province:CA

Awesome service and our friend loved the flowers!
Date: Jan 25, 2021
Name: Jennifer V

State/Province:VA

Excellent Customer Service
Date: Nov 17, 2020
Name: Linda J

State/Province:VA

timely and attractive
Date: Sep 16, 2020
Name: Chelsi S

State/Province:SC

Beautiful arrangement and wonderful service!
Tammy's Reply:
Date: Sep 16, 2020, 2:12 pm

Thank you so much for trusting us! We look forward to serving you again!
Date: Sep 11, 2020
Name: Heather T

State/Province:VA

My aunt loved her arrangement!
Tammy's Reply:
Date: Sep 12, 2020, 4:14 am

So happy to hear that Heather! Thank you for trusting us with your flower order! We look forward to serving you again.
Date: Jul 11, 2020
Name: Steven H

State/Province:CT

Recipient sent us picture of the beautiful arrangement that was delivered on time.
Date: May 29, 2020
Name: Shawn B

State/Province:VA

Was very pleased with the service and flowers I sent my mother for Mother's Day. Will definitely use this florist in the future.
Tammy's Reply:
Date: May 29, 2020, 4:45 am

Thank you so much for taking the time to give us a review! We look forward to serving you in the future!
Date: May 20, 2020
Name: Nancy H

State/Province:FL

Thank you Personal Touch Florist of Galax for the Beautiful flora arrangement that you made for my Mother-in-law. They were delivered on time and She loved them. I highly recommend this florist.
Date: May 19, 2020
Name: Terry P

State/Province:IA

I tried to edit a previous review but could not locate it on here. We are happy that The Personal Touch offered to remake an arrangement that a funeral home lost or misplaced. That was a generous offer! We did email the Independence VA funeral home about our disappointment that they lost our sympathy flowers that the Personal Touch arranged quickly for us. Please continue to support local businesses like this!
Date: May 12, 2020
Name: Ashwin C

State/Province:OH

Thank you!
Date: Mar 17, 2020
Name: Larry S

State/Province:VA

Always great work, I use no one else, they are great
Date: Jan 29, 2020
Name: Charles C

State/Province:VA

What a magnificent and creative, beautiful arrangement PTF made for my Mom on her 92d birthday! She loved it, and I only ordered the day before. The amount of thought and attention to detail in what can only be described as a work of floral art was superb! Great prices, great product, personalized and prompt service, you will be very pleased with the value you receive from Personal Touch Florists!
Date: May 24, 2019
Name: Charles F

State/Province:NC

Great Service and beautiful flowers/vase. Delivered on time for Mother's Day. Thanks!
Tammy's Reply:
Date: May 28, 2019, 10:14 am

Thanks so much for your kind review, Charles! We were glad to be of service to you! Call on us anytime!
Date: Mar 26, 2019
Name: Leah A

State/Province:KY

Excellent arrangement for a difficult situation. Thanks much
Tammy's Reply:
Date: Mar 28, 2019, 6:01 am

Thanks so much for your kind review. We appreciate your business. Please call on us anytime.
Date: Mar 12, 2019
Name: Laura L

State/Province:TX

Today March 12,2019 my order 5454735 Brilliant Basket was delivered. The recipient was extremely pleased saying it was so beautiful and cheerful and she had people popping in her room all day wanting a closer look and to see what florist made it. I couldn't be more pleased Thank you so much
Tammy's Reply:
Date: Mar 13, 2019, 5:06 pm

Thanks so much for your kind review! We appreciate your feedback. This makes my heart happy!
Date: Jan 23, 2019
Name: Jeanette H

State/Province:VA

Dec 23, 2017 I called Tammy Sawyers right after my husband passed away , knowing it would be difficult to fix an arrangement for his casket at this time, with no more flowers coming in before Christmas. She fixed such a beautiful arrangement which was so appropriate and lovely for my husband, It was just like something I would have picked if I was there. It had flowers and a woodsy look with pine cones and a red cardinal, and greenery which was so lovely. I was thrilled with her friendly customer service and the arrangement she made for me. The entire family were delighted with it!
Date: Oct 28, 2018
Name: MICKEY H

State/Province:VA

Extremely pleased with service. Flowers were first quality...and the delivery person was very gracious.
Tammy's Reply:
Date: Oct 29, 2018, 8:48 am

Thank you so very much for your kind words. We appreciate you taking the time to tell us! Have a blessed day!
Date: Oct 02, 2018
Name: Gareth J

State/Province:TX

Extremely pleased!! Bought the “chaintly” pink roses for my girlfriend and she really liked them. I will definitely use them again and would recommend their services to anyone in the future!!
Date: Sep 10, 2018
Name: Tracy H

State/Province:VA

always extremely pleased!
Date: Jun 22, 2018
Name: Diann C

State/Province:VA

Excellent florist. Tammy does a great job,always very pleasant on phone and willing to help out anytime. Thank you! You are awesome
Tammy's Reply:
Date: Jun 22, 2018, 12:28 pm

Thank you so much for your review! You are so kind, and very welcome!!
Date: May 28, 2018
Name: Brandi G

State/Province:VA

My mom loved her flowers! Thank you!
Date: Mar 20, 2018
Name: Doris M

State/Province:VA

Very Good, made a great gift!!!!!!!!!!!!!
Date: Feb 17, 2018
Name: Ethan T

State/Province:VA

I can’t say how much my girlfriend loved these flowers. Service was top notch all the way around. Will definitely use this florist again.
Tammy's Reply:
Date: Feb 17, 2018, 11:25 am

Thank you so much! We appreciate your business! So glad your girlfriend loved the flowers!
Date: Feb 10, 2018
Name: April B

State/Province:NC

I am very impressed with this florist. Most florists would’ve told me it was impossible to schedule a delivery in the timeframe requested, Tammy not only delivered them but had them there within the hour. And they were absolutely beautiful! I highly recommend this florist!
Date: Jan 31, 2018
Name: Jeffrey M

State/Province:VA

The Personal Touch florist goes above and beyond the average florist because Tammy is always there night or I will recommend the personal touch florist to anyone
Date: Dec 27, 2017
Name: Mary G

State/Province:TN

our friends said the arrangement was perfectly beautiful!!!
Tammy's Reply:
Date: Dec 28, 2017, 10:13 am

Wonderful to hear that they were pleased! Thank you for trusting us with your order! GOD bless!
Date: Dec 20, 2017
Name: andrew r

State/Province:NY

it was a sad occasion but service was wonderful and though i didn't see the flowers i heard they were beautiful. thanks
tammy's Reply:
Date: Dec 21, 2017, 9:46 am

You are very welcome Andrew. Glad we could help in your time of sadness.
Date: Sep 11, 2017
Name: Becky M

State/Province:VA

All I can say is Tammy goes above and beyond the average florist! That's because she is above average. I will recommend her to anyone needing a flower arrangement. Thank you Tammy, I really appreciate you!
Tammy's Reply:
Date: Sep 16, 2017, 4:34 pm

You are most welcome! Your kind words mean a lot to me. Thank you so much for trusting me with your order!
Date: Jul 12, 2017
Name: Roy T

State/Province:VA

I would not use anyone else. These folks are the best. The arrangements are excellent and the delivery people are kind as well as considerant. A+
Date: May 14, 2017
Name: Chrisley C

State/Province:NC

I was very pleased with the arrangement and the speed in which it was delivered! What I was more impressed with was the fact that the florist returned the phone call I placed , inquiring if they were open and if they had the flowers the arrangement required, when I did not leave a message. She was assertive in calling me back from the caller Id to make sure she covered the bases! Thank you for that!
Date: Apr 25, 2017
Name: Frances W

State/Province:ME

I was extremely pleased with your service, and our friend was extremely pleased with her unexpected gift! Thank you, again, for your services!!
Date: Jul 11, 2016
Name: Marshall W

State/Province:GA

Amazing! Could not be more simple, straightforward, and helpful. First, I was able to make an order on somewhat short notice and get it delivered on time. Second, I did not have a solid address for where I wanted the flowers to be delivered and I was able to talk to the florist about where they needed to go. She could not have been more flexible and kind. Lastly, usually things in pictures look better than the actual product... in this case it was the opposite! Could not be happier and would recommend them any day.
Tammy's Reply:
Date: Jul 15, 2016, 8:04 am

Thanks so much for your kind review! We appreciate you calling us! Looking forward to doing business with you again, should the need arrise! Have a wonderful day!!
Date: May 24, 2016
Name: Sharon E

State/Province:CT

Tammy, thank you for your wonderful service and, I have heard, a very beautiful arrangement for a memorial service far from where I live.
Tammy's Reply:
Date: Jul 15, 2016, 8:06 am

You are most welcome! Call us anytime!
Date: May 09, 2016
Name: Yve S

State/Province:FL

Tammy goes the extra mile to provide the best service for her customers. I'm so glad I chose The Personal Touch Florist when I placed a gift basket order from Orlando for an ailing friend in Galax.
Tammy's Reply:
Date: Jul 15, 2016, 8:07 am

Thank you for choosing us for your need! We appreciate you!
Date: Feb 27, 2016
Name: Geraland D

State/Province:VA

My family in your area have used your services with great reviews. Your prices were more reasonable than others. I think a "Personal Touch" It would be nice to receive an actual picture of the flowers being sent.
Tammy's Reply:
Date: Mar 01, 2016, 2:02 pm

Thank you so much for your review! We appreciate your business, and look forward to serving you again! For future reference, you may request a picture of your arrangement! We will gladly email it to you, or you can receive it via text!
Date: Dec 15, 2015
Name: Kiersten D

State/Province:VA

I ordered online and a beautiful arrangement was delivered to my sick Mom in the hospital within 2 hours. Thank You for the prompt and caring service!
Tammy's Reply:
Date: Dec 16, 2015, 8:29 am

You are so very welcome! I do hope your Mom is feeling better! Merry CHRISTmas! Will keep your Mother in prayer!
Date: Nov 23, 2015
Name: Gina M

State/Province:VA

The Flowers sent to a friend were beautiful and she loved them. Personal Touch did a great job for me.
Tammy's Reply:
Date: Nov 24, 2015, 4:54 pm

Thank you so much! We look forward to serving you again soon!! If you need us after hours, please call 276-237-4026!
Date: Oct 20, 2015
Name: Darlene R

State/Province:VA

Words cannot begin to explain what breath-taking arrangements that Tammy does. I stand in AWE with her talent! It is truly God given. Her casket sprays, which I feel is very important to a family, says all the family is needing to say when doing this last thing for their loved one. Great Florist!
Date: Oct 19, 2015
Name: Joyce B

State/Province:VA

I have gotten several things from Personal Touch. Always made with such wonderful creativity. Tammy is very talented and I would recommend her to anyone. Her positive and friendly personality makes it even better. Best florist around.
Tammy's Reply:
Date: Jul 15, 2016, 8:10 am

Thanks so much for your kind words! We appreciate your business!
Date: Oct 19, 2015
Name: Crystal H

State/Province:VA

My arrangments are always beautiful and fresh. Nice friendly service with fair prices!
Tammy's Reply:
Date: Jul 15, 2016, 8:09 am

Thank you so much for your kind words! Always our pleasure to ensure fresh flowers are sent for every order we deliver!
Date: Oct 19, 2015
Name: oliver k

State/Province:NC

Love the modern designs and the flowers were really fresh. And the customer service was excellent.
Date: May 23, 2015
Name: Teresa W

State/Province:AZ

Excellent service and great product!
Date: Feb 11, 2015
Name: Lisa M

State/Province:NC

I have ordered several arrangements from Tammy and have been buy the shop to buy a few. She has such a God given talent and her smile and laughter will make you feel better if having a bad day. Her arrangements are so beautiful and you can tell she takes pride in her work to do the best job for you. You will never go wrong ordering from her. I have several florist around my area in NC but I will call on Tammy because I know I will get the best at a reasonable price.
Date: Feb 11, 2015
Name: Lisa M

State/Province:NC

I have ordered several arrangements from Tammy and have been buy the shop to buy a few. She has such a God given talent and her smile and laughter will make you feel better if having a bad day. Her arrangements are so beautiful and you can tell she takes pride in her work to do the best job for you. You will never go wrong ordering from her. I have several florist around my area in NC but I will call on Tammy because I know I will get the best at a reasonable price.
Date: Jan 10, 2015
Name: Frances B

State/Province:VA

Tammy is exceptionally talented in this business. I called her around 11am for an arrangement to be delivered to Hillsville for a 2pm visitation. The arrangement was absolutely beautiful and tasteful! Thank you Tammy!! You are a blessing to this community!!
Date: Jan 01, 2015
Name: Carla L

State/Province:WA

I had to order through the web and I found your site to have exactly what I needed, at a very reasonable price and, I was so happy to have a way of personalizing the card just as I wanted! Thanks!
Date: Nov 19, 2014
Name: Sharon L

State/Province:VA

Best florist to work with. I have gotten several arrangements from her and my family has also purchased from her. SUPERIOR customer service and great selection of items. Will continue to make her my #1 choice for all my floral purchases.
Date: Jun 08, 2014
Name: Sunflower L

State/Province:VA

Best customer service I have EVER received! I went on the hunt for a sunflower, after looking literally everywhere; Tammy- the sweet heart she is, found just what I was looking for not to mention went above and beyond to help me. Tammy I am very thankful to you! And I have passed the word on and will continue to do so.
Date: Mar 15, 2014
Name: Linda R

State/Province:NC

I didn't see the fruit basket but my dad told me it was beautiful and had a lot of nice looking fruit and cheese, nuts etc. I was pleased with the speedy service, as well as having a very user friendly online experience. I would definitely use your services in the future. Thank you for delivering happiness to my dads door.
Date: Nov 11, 2013
Name: Frieda B

State/Province:VA

Perfect flowers and perfect service... They are now my new florist!!!
Date: Jan 07, 2013
Name: Ester D

State/Province:SC

Beautiful Proteas.
Date: Dec 18, 2012
Name: Sherry L

State/Province:OK

Tammy's work is impeccable and always exceeds my expectations. She has a God-given talent that shows in everything that she does. She is dependable and even though I am out of state, she has NEVER been late on a delivery for me.
Date: Dec 11, 2012
Name: marie h

State/Province:VA

i wont to thank u at the beautiful spread and other flowers u did for my uncles veiwing everyone was talking who done those there just so beautiful ... again thank u for your great work and the price was also good
Date: Nov 07, 2012
Name: Frances F

State/Province:VA

I along with my son Ben visited the shop when it first open and it is BEAUTIFUL. Tammy took the time to show us around and she enjoyed doing it. She has beautiful arrangements that are good prices. You can tell she take time to create each piece to be a great work of skill and art. I also like the private room she has set up for families who have suffered a loss to look and pick out flowers for a loved one who has passed. When i need flowers I will do my business with Tammy and I recommend her to others.
Date: Nov 07, 2012
Name: Rebecca O

State/Province:VA

Tammy, you have done the arrangements for me on the most personal level, knowning only the occasion and a little bit of the personality of the person receiving the arrangements.....PERSONALTOUCH!!!!!:) if these on your website are made for show and sell......you trully have a God given gift of flowers. You are AMAZING!!!!!!!!! You are trully blessed!!!!! Keep up the good work.So proud of you!!!! I know how hard you struggled to get here. It has not been easy for you.. Rebecca
Date: Nov 06, 2012
Name: Angie T

State/Province:VA

Stunning work and one of the friendliest florists in town!
Date: Nov 05, 2012
Name: Vanessa T

State/Province:VA

The Personal Touch Florist is always a joy to visit. They have something for everyone. I love the home decor. It is really more than a florist. Customer service is A+. Always welcomed with a smile and after a few visits a hug. The owner Tammy has went above and beyond to bring something new to the Twin Counties. Thanks for caring about us the customer and not just the money. :)
Date: Nov 05, 2012
Name: Vanessa T

State/Province:VA

The Personal Touch Florist is always a joy to visit. They have something for everyone. I love the home decor. It is really more than a florist. Customer service is A+. Always welcomed with a smile and after a few visits a hug. The owner Tammy has went above and beyond to bring something new to the Twin Counties. Thanks for caring about us the customer and not just the money. :)
Date: Nov 04, 2012
Name: george b

State/Province:VA

i enjoyed the first time i was in your shop, you took time to show me other flower arangement and that give me other ideal what i wanted.it sure was a plesure douging busness with you. i have recondmend outhers to you. i will keep douging that.thanks tammy.
Date: Nov 03, 2012
Name: Oliver K

State/Province:NC

Best florist I have ever dealt with! Super nice, excellent designer! Doesn't get any better than that!